New CRM Solutions offer entrepreneurs outsourcing to ResponsiveWeb viable alternatives.

ResponsiveWeb unrolls enterprise level online chat based CRM solution designed to increase customer satisfaction, reduce marketing costs and lower costs for customer acquisition and retention.

ResponsiveWeb LLC, a critical solutions provider that specializes in providing e-Diagnostic, CRM and eConsultancy Solutions packaged with soup to nuts business services, has announced the release of its new product to assist in aiding technical support and presales discussions. ResponsiveWeb's live chat solution is a powerful and flexible web based help desk that helps a company expand its Internet presence by increasing interactivity on its site. "Internalizing procedures to aid us in fostering growth allows us to increase our spending on our infrastructure. This move will allow us to provide our customers with more value for their dollar.", comments Neal Patel, CEO of ResponsiveWeb.

With customer acquisition and retention holding the key to business continuity especially in a depressed market, there has been an increased focus on CRM in recent times. Further, with most companies moving to Web based CRM, the need for person-to-person interaction that is so fundamental to the sales processes of most companies is taking a back seat. "Not at ResponsiveWeb" says Rajan Patel, President of ResponsiveWeb. "We have a sophisticated PBX call routing system which runs over satellite wireless, Voice over IP, and physical land lines drawn by AT&T, Sprint, and Bell Atlantic. Our solid connectivity allows us to not only provide one of the fastest response times to telephone inquiries in the industry, we can offer advanced toll free options to our clientele as a value added bonus for qualifying accounts."

Because startup costs for most small businesses would sharply incline, most entrepreneurs would avoid a 24/7 staffed line. ResponsiveWeb steps forward to offer full live support both on the web and via telephone for companies in need of outsourcing their support, at little or no cost. Active CRM implementations mean that a customer visiting a website for information is followed up by personal interaction, which could be in the form of a phone call, a personal visit, or could be as simple as an online initiated chat.

Rendering quality services at a fraction of the cost of competitors makes ResponsiveWeb the obvious choice for small to large businesses. ResponsiveWeb's intense CRM solutions add yet another dimension to this xSP's business model.

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