SiteGround.com Launches Mambo, osCommerce and phpBB Tutorials

Rene Attwood

SiteGround.com, a well-known web hosting company, has started a series of specialized tutorials. The company prepares manuals for all of the most popular open-source CMS, blogs, and forums, used on its servers. You can find tutorials about Mambo, osCommerce and phpBB already online: http://www.siteground.com/tutorials-hosting.htm

SiteGround has chosen this unusual direction as a way to providing a more comprehensive customer care that goes beyond the expert technical support. “We have many customers that would like to use Mambo, Drupal, Zen cart or something else, but they don't even know how to start and feel helpless. They can always post a ticket and we will give them the solution. Yet, it is much better for them to know how to create a web site by themselves,” says Kate Michaels, the Sales Manager. The idea of these detailed and very basic tutorials is allow anyone interested in the software to use it for his/her website.

Every tutorial is a proprietary compilation. It is certainly based on the official documentation of that software, but has one very big advantage. Each SiteGround tutorial addresses real problems, encountered by SiteGround customers using that software. “We invested a lot of time to organize and generalize the problems posted in our Ticketing System. Then we prepared very detailed answers, which are the essence of our tutorials,” says Tom Nickolson, the Support Supervisor.

You can access and use all Tutorials for free on SiteGround's website at the following pages:

SiteGround Mambo Tutorial
http://siteground.com/tutorials/mambo/mambo_introduction.htm

SiteGround OS Commerce Tutorial http://siteground.com/tutorials/oscommerce/oscommerce_introduction.htm

SiteGround phpBB Tutorial
http://siteground.com/tutorials/phpbb/phpbb_introduction.htm

Next coming: Moodle Tutorial


About Siteground

SiteGround provides web hosting services to thousands of customers worldwide. It maintains a growth of 30% per quarter over the last 2 years. SiteGround is constantly improving its service to offer abundant resources, comprehensive customer care and excellent 24/7 technical support. You can learn more about SiteGround at the company's website: www.siteground.com.