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Interviews |
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Nexpoint Technologies’ Tom Honec On What’s New For Small Business
CWH: "We understand that you’ve been busy since we last spoke. Can you give us some insight into how Nexpoint is reinvesting resources to target the needs of small businesses in today’s ever-changing Web hosting environment?"
Tom: "No problem. Since Nexpoint has made some pretty substantial changes to ensure customers the fastest network for their web sites. We’ve doubled our staff and our call center facility allowing our customer service representatives to handle a much higher call volume and handle them more quickly. With our recent growth, we’ve added additional network capacity and upgraded equipment to support multiple gigabits of throughput. Additionally, with our recent partnership with Ensim Corporation, our dedicated servers offer a full suite of control panel software including four tiers of control panels. "
CWH: "What’s significant about your new partnership with Ensim for the Windows 2000 Server Webppliance Pro?"
Tom: "One of the challenges for small web design firms is the increasing cost of Virtual Private Servers. Further, we’ve heard a lot of feedback about the stability and reliability of sharing resources with other heavy usage clients. Instead of offering VPS, we partnered with Ensim Corporation, developed strong relationships with equipment distribution channels, and can now offer dedicated servers for as low as $99/month. In addition, with the release of the Windows Webppliance Pro, there is now an easy solution to managing web sites in the Microsoft environment. Our dedicated Windows 2000 servers start as low as $199/month."
CWH: "How is Nexpoint Technologies helping customers who are launching an E-commerce strategy to more quickly get up and running with your E-commerce solutions?"
Tom: "Reliable e-commerce is absolutely vital to small businesses seeking to establish a direct revenue stream with their online web presence. With that in mind, our Research and Development team set out to find the best shopping cart solutions out today. We chose to purchase licenses to Cart32 and in the upcoming months will begin offering it to our clients. Cart32 offers a hands-off approach to running a Web site and an intensive backend e-commerce solution. Cart32 will allow our clients to start small e-commerce stores in less than one hour!"
CWH: "You’ve spoken in the past about planned enhancements for your Dedicated Hosting products. What have you added for Dedicated customers?"
Tom: "With our partnership with Ensim, Nexpoint now offers both the Windows and Linux version of their popular Webppliance. Further, Nexpoint has extended our dedicated server product line to include FreeBSD, Sun Cobalt RaQ 550s, Red Hat Linux 8.0, and Windows .NET 2003 Server (just released). With the addition of our managed services line, database servers, clustering & load balancing, and dedicated firewalls, our dedicated server clients have scalability, reliability, and fault tolerance."
CWH: "What about your backup solutions for Dedicated customers?"
Tom: "Nexpoint has just recently completed an agreement with NTT/Verio to provide Veritas NetBackup solutions to our dedicated server clients for a nominal fee. By adding managed backup solutions, our dedicated clients can rest assured if there are data integrity problems we can restore to the most recent backup within hours."
CWH: "What kind of network upgrades have you completed or are in the works?"
Tom: "Nexpoint chose NTT/Verio as our main provider of connectivity based on their performance over the past three years. With the recent growth of our dedicated server line Nexpoint has upgraded our network to support over 10 gigabits of aggregate bandwidth."
CWH: "Looking ahead – what other break-throughs are in the works at Nexpoint Technologies?"
Tom: "Our Research Group is working hard on new product offering to our clients. With shared hosting, the word on the street is a brand new control panel by the end of Q3 for total control. In our dedicated servers and managed services, I’ve heard about some new Web site analytics software currently in testing, and discounted 128-bit SSLs by a market leader. There are a lot of exciting stuff going on behind the scenes, and shortly available to our clients."
CWH: "Care to weigh in on Microsoft’s Windows Server 2003?"
Tom: "What can I say? It’s brand new and from what I’ve seen, its going to be a great product. With all new software there are still small bugs and quarks that will need to be worked out and that’s why we’ve chose to deploy it only in specialized environments. However, in the next few months, I think you’ll see Windows Server 2003 becoming much more popular with IIS 6.0’s new featuring. "
For more information on Nexpoint Technologies, please visit
www.Nexpoint.net.
Read other interviews
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Aplus.Net Steps up Software-as-a-Service Development.
An interview with CLARKE CAINES, Senior Vice President of Worldwide Sales for Aplus.Net |
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Consumers are getting more and more frustrated with current software deployment cycles. These lengthy, resource-heavy cycles are really no longer geared to today’s consumer, who has at his or her fingertips literally a world of companies to choose from. That ups the ante for competition, and makes innovating and streamlining a necessity...
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Ensim’s Mike Wu On The Highly Anticipated Release Of Ensim Power Tools |
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Ensim Power Tools is the industry's first secure, automated solution for deploying today's most popular interactive Web applications. Power Tools enables HSP’s to create and offer tiered hosting plans that will increase their revenue potential while controlling support costs...
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Nexpoint Technologies’ Tom Honec On What’s New For Small Business |
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Since Nexpoint has made some pretty substantial changes to ensure customers the fastest network for their web sites. We’ve doubled our staff and our call center facility allowing our customer service representatives to handle a much higher call volume and handle them more quickly. With our recent growth, we’ve added additional network capacity and upgraded equipment to support multiple gigabits of throughput. Additionally, with our recent partnership with Ensim Corporation, our dedicated servers offer a full suite of control panel software including four tiers of control panels....
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Host My Site’s Lou Honick On The Meaning Of ‘Customer-focused’ |
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In today’s rapidly changing, and often unreliable, Web hosting market, we have
always believed that the old school methodology of “the customer is always right”
would be the key to our success. Today, Hostmysite.com has grown to be a
worldwide leader in customer-focused hosting solutions by gearing our entire
operation to constantly provide outstanding customer service at an affordable
cost...
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Hostway’s Michael DelCiello On The New Hostway Agent Program |
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Recently we announced the launch of our new and improved Hostway Agent Program.
One of three reseller programs that Hostway offers, the new Agent Program enables Web design firms,
system integrators, IT firms, and various other companies to offer co-branded Web hosting services
through Hostway. What makes this program so attractive is that agents are now commissioned on revenue
rather than number of orders....
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Interland’s VP of Channel Sales & Marketing, Tiffani Bova On The Business Catalyst Bonus |
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Interland has implemented a powerful new bonus program to invest in the success of its reseller partners.
It’s called the Business Catalyst Bonus, which grants cash bonuses of up to $12,500 per month....
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Way2Host’s Director of Marketing, William Hartford on “Individual Hosting” |
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Alxhost, a leading provider of hosting solutions, has changed its name and focus and is now Way2Host.
As Alxhost, we were known as the hosting arm of Alxnet Tools. Alxnet Tools offers customers the ability
to add functionality to their web sites through tools like a Guestbook, Forum, Poll, and much more.
Alxhost offered value-added hosting services to both businesses and individuals. As competition
in the hosting industry heightens, hosting providers must re-align their focus to target new untapped
customers. Thus, the birth of Way2Host. Way2Host re-focuses Alxhost’s target market to individuals
capturing an unmet need for value-added individual hosting. Whether you are a home business or a parent
creating a site for your family, Way2Host caters to you!...
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DellHost’s General Manager, Mike Arterbury On Stabilizing your Website in an unstable economy. |
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Well, you really have to go back a couple of years to fully understand how we got where we are now.
As we are all very much aware, the economy has been through some pretty sharp turns. The Web hosting
business as a whole has directly seen the implications. Between 1999 and 2000, the web hosting market
tripled, reflecting very clearly dotcom and telecom market plays. Dotcom's envisioned the Internet as
the future of business and touted a world where brick and mortar would soon play a secondary role.
Massive investment in e-businesses also prompted traditional brick and mortar companies to adopt online
components in their business models....
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Affinity’s COO, Jim Collins On Offering The Right Brand For Any Small- to Medium-sized Business. |
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Driven by a customer-centric philosophy, Affinity provides hosting solutions through both premium and
discount brands. Our multi-brand approach is an advantage for the customer, offering each SMB the
specialized hosting service to fit their needs. Our premium brands include ValueWeb, SiteHosting and
SkyNetWEB. Premium brands are set-up for customers looking for those added features and extra support.
Discount brands HostSave and WinSave offer tech-savvy SMB’s the exact features they require to run their
businesses at a competitive price point.
Affinity has been pursuing a multi-brand strategy with
great success since inception. This approach is very different in the industry and allows us to offer
our customers solutions for their specialized needs....
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Invotion’s Janine Minton On The Real Value Of A Web Host. |
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At Invotion, we understand that web hosting is more than just providing our clients with the location
and connectivity necessary to secure their presence on the Internet. Web hosting is also providing our
clients with the additional services, expertise and support they need to make their websites successful.
From start to finish, the technicians at Invotion will be here to help our clients get their sites up and
running professionally....
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Rackspace Managed Hosting’s Graham Weston on Milestones and Red Herring’s Top 100 Companies Most Likely to Change the World. |
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As Web sites have become more complex and as the amount of e-commerce on the Internet has grown,
maintaining the Internet infrastructure behind Web servers has become increasingly important. Businesses
have realized that neither colocation nor virtual Web hosting provide the level of service necessary in
today's Internet economy.
Rackspace Managed Hosting has filled the void so that businesses can
concentrate on the applications that run their business while we focus on ensuring maximum uptime, security,
performance and maintenance for those applications....
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Nexpoint Technologies’ Tom Honec on Linux® hosting |
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Nexpoint is leading the way in providing fully scalable solutions to businesses. From shared and virtual
hosting to a fully dedicated solution Nexpoint is behind your business from the start. Our trained team of
web developers specialize in ASP, PHP, PERL, Cold Fusion®, HTML, DHTML, and XML to put your Web identity on
the road to success. We originally began in January, 1996 as a small web design agency. We experienced
firsthand the ups and downs to shared hosting. Reviewing the problems in the industry, we knew there was
a way Nexpoint could help. So with a dedicated staff and an understanding of what was right, we set out
to make a difference. Reflecting on how hosting is often handled these days, Nexpoint has always been
about keeping the small town touch. Our company is driven by the belief that strong customer advocacy
will be the key to succeeding on the Internet today. Each customer should feel good when they have a
need or a problem – knowing it will be handled by an expertly trained Nexpoint representative in quick
and efficient manner....
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Hostway's John Lee on Managed Hosting |
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Our customers' responses to our focus on hosting solutions for
small to medium size businesses have been tremendous, propelling Hostway to become
one of the largest, fastest growing (in terms of both revenue and profit) hosting
providers for small to medium size businesses. We have been working diligently to expand our managed hosting
concept to dedicated servers. The culmination of this company-wide effort is our Advantage line, our all
new managed dedicated server platform for Linux and Windows2000 operating systems....
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C I Host’s Christopher Faulkner on E-commerce |
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C I Host (www.cihost.com), is a Web hosting and Internet solutions provider, domain name registrar
(DNR) and application service provider (ASP) serving more than 149,000 individual consumers and businesses
in 176 countries worldwide....
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Host My Site’s Lou Honick on Cold Fusion |
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HostMySite.com has been providing quality shared and dedicated hosting services for four years.
From the very beginning, we have differentiated ourselves from our competitors by maintaining a very
strong customer focus. Over the past year our company has experienced tremendous growth while still
maintaining our original vision of customer service. We plan to expand our services aggressively over
the next year without making any compromises on our commitment to our customers....
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Host Depot's Mark Erskine on Choosing a Hosting Company |
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Whether you are building a personal web site with family pictures,
or adding a global web presence to your bricks and mortar business, choosing the right
company to host your web site is an important decision. There are as many web site
hosting companies to choose from today, as there is technical jargon to describe the
services they offer. While price is always a consideration, it is important to know
that you can count on your host to provide reliable service, the features you need
and responsive support services to answer your questions. At Host Depot, we make
customer service and satisfaction our number one priority....
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